Hotel Housekeeping Manager (English + Spanish Speaker)
We are seeking an experienced Housekeeping Manager to lead and oversee daily housekeeping operations in our hotel. The ideal candidate will ensure the highest standards of cleanliness, hygiene, and guest satisfaction while managing staff, schedules, inventory, and quality control.
Responsibilities
Oversee daily housekeeping operations for guest rooms and public areas
Supervise, train, schedule, and evaluate housekeeping staff
Conduct regular room and area inspections to ensure brand standards
Coordinate with Front Office and Maintenance for room status and repairs
Manage inventory, linens, equipment, and cleaning supplies
Ensure compliance with health, safety, and sanitation regulations
Handle guest requests and complaints professionally and promptly
Control labor and departmental costs while maintaining service quality
Prepare daily reports and maintain housekeeping records
Enforce hotel SOPs, policies, and cleanliness standards
Requirements & Qualifications
Minimum 3–5 years hotel housekeeping experience
- At least 1–2 years in a supervisory or managerial role
- Multilingual (English + Spanish Speaker)
- Preference will be given to female candidates
Strong leadership and team management skills
Excellent attention to detail and organizational abilities
Knowledge of housekeeping procedures and safety standards
Ability to work flexible hours, including weekends and holidays
Basic computer skills; PMS experience preferred
Education
High school diploma or equivalent required
Hospitality or hotel management qualification preferred