Texas Hotel Management

We are looking for a dedicated Sales Coordinator (Hotel) role: one person whose primary job is winning company and group room business — not a front desk agent who sells occasionally, but a salesperson who also works the desk.

This is a hybrid role by design: sales in the early hours, and front-desk coverage during the afternoon/evening check-in rush, when our corporate guests arrive in person. As the book of business grows, front-desk hours will grow with it.

Schedule & Daily Rhythm

Core shift: Noon – 8:00pm, one shift, one person, two jobs.

Noon – 3:00pm: Sales

• Respond to new leads and bids first, before any other sales activity.
• Work the company list in our sales tool — identify the right contact at each account, then call and email.
• Progress annual company bids (RFPs) and follow up on open deals.
• Log every call and email in the shared tracking sheet.

3:00pm – 8:00pm: Front Desk (check-in rush)

• Cover the front desk during the corporate check-in rush — selling continues, just in person.
• Greet corporate guests at check-in and build the relationship face to face.
• Record every guest's company at check-in, without exception. “Here for vacation” is a valid entry; a blank field is not. This feeds the sales pipeline.
• Shift ends at 8:00pm once the check-in rush has slowed.

On unusually busy days, the coordinator may start front-desk coverage before 3pm to help the team. Otherwise, the early hours stay protected for selling — this is intentional, not flexible.

Key Responsibilities

• Drive new company accounts. Convert corporate and group guests into signed, recurring business.
• Lead with the free discount program first. Lead with IHG’s complimentary discount program for smaller companies; reserve custom negotiated rates for accounts that deliver real volume.
• Own lead response time. Every lead and bid gets a substantive response the same business day — nothing is dropped or delayed.
• Maintain the account list. Keep the company pipeline current in the sales tool so account status is always visible.
• Support the annual RFP process. Line up participating companies for annual RFPs; final pricing approval stays with the General Manager.
• Meet weekly with leadership. Review signed deals, stalled opportunities, and follow-up priorities with the General Manager.

What Success Looks Like

• New companies signed, and the room-nights and revenue they generate.
• A rising lead-to-booking conversion rate, with faster response times than today.
• Rates that stay healthy — growth without underpricing the business.
• 100% of guest companies logged at check-in, reviewed daily.

What We're Looking For

• Dependable attendance. Reliable, every shift, every time — an uncovered front-desk shift during check-in is the worst-case scenario for this role.
• Warm, approachable communicator. A natural “what brings you to town?” conversationalist — this is how company affiliations, and sales, get uncovered.
• Composed under pressure. Able to check in a line of guests while the phone is ringing.
• Confident holding a price. Comfortable offering the standard discount program rather than caving to every rate request.
• Organized and numerate. Detail-oriented with numbers; documents everything and follows up without being reminded.
• Clear communicator. Comfortable and effective by phone and email.
• Coachable. Open to feedback in a role that will evolve as the sales function matures.

Compensation

Base Pay

$14–$15 per hour, one rate covering both sales and front-desk hours. Total hours grow toward full-time as front-desk responsibilities expand.

Bonus

$4,000–$7,000 per year at goal, uncapped upside for exceeding targets. Paid monthly and periodically against sales and revenue goals, set from the annual property budget.